MovementBase.

001

Introduction

Client

MovementBase.

Timeline

3 Weeks

Year

2025

MovementBase helps social justice changemakers save time, reduce burnout, and scale impact through an affordable, all-in-one system.

My Role: UX/UI Designer on a 5-person team
Timeline: 3-week sprint
Tools: Figma, FigJam, After Effects, Photoshop, Procreate
Deliverables: Member Portal, Admin Portal, Hi-Fi Prototype, Style Guide

Empowering Social Justice Organizations with Unified Digital Infrastructure

Project Overview

MovementBase serves as the digital infrastructure for membership-based organizations—providing one platform to manage members, programs, and movement work. The platform helps social justice changemakers save time, reduce burnout, and scale impact through an affordable, all-in-one system.

Their theory of change is that when organizations have the right digital tools, they can better reach, engage, and activate their members—unlocking far greater collective impact.

002

The Challenge

The Challenge

We were tasked with creating three interconnected solutions:

  1. Unified Membership Portal (Member View)

A centralized hub that consolidates all member interactions—completed actions, workshops attended, and progression through engagement levels—into one motivating and intuitive interface. The portal needed to highlight badges, achievements, participation, and leadership pathways with clear progression steps from engaged resident to leadership roles.

  1. Admin Portal (Organizer/Funder View)

A powerful analytics dashboard to allow organizers and funders to measure engagement and assess program impact. The portal needed to provide an overarching view of programs and members with easily filterable and well-formatted data for stakeholders.

  1. Redesigned Member (Learning) Portal

An expansion beyond the existing "Learning Portal" to encompass a wider breadth of member activities. The redesign needed to accommodate visualization of member participation across programs, workshop assessments, attendance, pre-/post-tests, surveys, self-guided multimedia learning, and intuitive navigation between these categories.

003

The Reserch

Research & Discovery

Our team conducted comprehensive research to understand user needs and the competitive landscape.

Comparative & Competitive Analysis:

We identified two key competitors to learn from: Duolingo for the educational experience and Salesforce for the admin functionality.

Duolingo Analysis:

Duolingo is a learning platform that teaches through short, game-like lessons using repetition, quizzes, and rewards. Our client appreciated Duolingo's approach to making learning engaging and accessible.

Key Takeaways:

  • Gamification makes learning fun and rewarding

  • Award systems motivate continued engagement

  • Bite-sized lessons reduce the barrier to entry

Salesforce Analysis:

Salesforce is a cloud-based CRM platform widely used by businesses, but our research revealed significant pain points for nonprofit organizations currently using it.

Identified Problems:

  • An expensive pricing model is inaccessible for many nonprofits

  • Advanced sales pipelines don't align with nonprofit workflows

  • Missing crucial nonprofit-specific tools (fundraising, volunteer management, event coordination)

  • Overwhelming for smaller nonprofits that don't need enterprise-level CRM features

Duolingo Analysis:

Duolingo is a learning platform that teaches through short, game-like lessons using repetition, quizzes, and rewards. Our client appreciated Duolingo's approach to making learning engaging and accessible.

Key Takeaways:

  • Gamification makes learning fun and rewarding

  • Award systems motivate continued engagement

  • Bite-sized lessons reduce the barrier to entry

Salesforce Analysis:

Salesforce is a cloud-based CRM platform widely used by businesses, but our research revealed significant pain points for nonprofit organizations currently using it.

Identified Problems:

  • An expensive pricing model is inaccessible for many nonprofits

  • Advanced sales pipelines don't align with nonprofit workflows

  • Missing crucial nonprofit-specific tools (fundraising, volunteer management, event coordination)

  • Overwhelming for smaller nonprofits that don't need enterprise-level CRM features

Duolingo Analysis:

Duolingo is a learning platform that teaches through short, game-like lessons using repetition, quizzes, and rewards. Our client appreciated Duolingo's approach to making learning engaging and accessible.

Key Takeaways:

  • Gamification makes learning fun and rewarding

  • Award systems motivate continued engagement

  • Bite-sized lessons reduce the barrier to entry

Salesforce Analysis:

Salesforce is a cloud-based CRM platform widely used by businesses, but our research revealed significant pain points for nonprofit organizations currently using it.

Identified Problems:

  • An expensive pricing model is inaccessible for many nonprofits

  • Advanced sales pipelines don't align with nonprofit workflows

  • Missing crucial nonprofit-specific tools (fundraising, volunteer management, event coordination)

  • Overwhelming for smaller nonprofits that don't need enterprise-level CRM features

Impact Towards Solution:

We adapted Duolingo's gamification principles specifically for nonprofit educational modules, creating an engaging member experience that tracks skill development and community leadership growth. For administrators, we designed a platform more relevant than Salesforce by including nonprofit-specific features such as grant journey management, program impact tracking, and stakeholder-ready reporting—all at an accessible price point.

Research Interviews (8 Participants):

We conducted 8 initial interviews with both community members and nonprofit administrators to understand their workflows, pain points, and aspirations.

Affinity Mapping:

Through affinity mapping, we synthesized research findings to identify key themes and priorities for each user group.

Discovery Synthesis:

We synthesized findings from initial interviews into “I” statements using affinity mapping. This step helped clarify user needs and pain points and directly informed persona development, ensuring our design decisions were rooted in authentic user perspectives from the start.

Educational Users Prioritize

  • Gamification (rewards for engagement and participation)

  • Ability to track progress

  • Simple interface

  • Timely event check-in

Admin Users Prioritize

  • Data collection, transfer, and presentation

  • Ability to track member engagement

  • Ability to upload learning modules

  • Simple interface, easy to use

Understanding Our Users

Through research interviews and affinity mapping, we identified two distinct user groups with different needs and pain points. Two detailed User Personas were created (Tyrique Smith and Tracy Williams) to guide design decisions and ensure we stayed focused on real user needs throughout the project.

Persona 1: Admin Data

Tracy's Problem Statement:

Tracy needs a clear, unified place to collect, organize, and present her nonprofit’s data, because managing information across multiple tools and manual systems prevents her from quickly understanding impact, making informed decisions, and communicating results to funders and stakeholders.

Persona 2: User Education

Tyrique's Problem Statement:

Tyrique is dedicated to improving his community but faces barriers that limit his impact. He struggles to engage and organize peers and often learns about events too late to participate. He also lacks accessible learning opportunities to build leadership and advocacy skills, making it harder to lead meetings or mobilize others. Without timely information, practical training, and tools to coordinate his peers, Tyrique cannot fully develop as an advocate or drive lasting change in his neighborhood.

004

The Design Process

The Design Process

Based on our research insights, we moved into an iterative design process focused on solving the core needs of both user groups.

This is where we start creating solutions to our client's problems

From Sketch to Structure

Early sketches served as a sandbox for exploring ideas without constraints. By sketching flows, screens, and interactions, we were able to quickly test assumptions, compare approaches, and refine the structure of both portals before translating the strongest concepts into wireframes.

Defining the Core Experiences:

To ensure we addressed the full scope of both user experiences, we identified and sketched the key surfaces required for each user type before moving into wireframes. This helped us validate structure, prioritize content, and align on feature requirements across the Member and Admin portals.

User Sketches: Education

Educational user experience sketches exploring learning, progress, and engagement flows

(Educational User) Sketches

Core pages and flows explored:

  • User profile

    • Organization

    • Title/role

    • Badges/courses completed

    • Bio (general user info, demographics, etc.)

  • Selection of organizations' personal metrics home page

    • Courses completed, work in-progress

  • Video lesson

    • Knowledge check

  • Multiple choice/ true false

  • Certificate

User Sketches: Admin

Admin user experience sketches exploring learning, progress, and engagement flows

(Admin User) Sketches

Core pages and flows explored:

  • Org metrics

    • Attendance rate (in person events)

    • Member engagement ( learning modules)

  • Upload modules

  • All members accounts

    • Individual members

    • Households

Exploration Alignment Structure

As patterns and priorities emerged from these sketches, we aligned on the most effective flows and layouts for each portal. With a shared structural direction in place, we transitioned into low-fidelity wireframes to formalize information hierarchy, navigation, and core user journeys.

Wireframing

Developed low-fidelity wireframes to explore information architecture, layout options, and core user flows across both the Member and Admin portals.

Usability Testing & Feedback (6 Participants):

Conducted six usability testing sessions with target users, including high school students representing the Tyrique persona, to validate assumptions and uncover usability issues before advancing to high-fidelity design.

Key Findings from these sessions directly informed the following design improvements:

  • Clarified which data points matter most to stakeholders and grant writers, leading to a more focused and report-ready Admin dashboard.

  • Identified confusion around badge types on user profiles and refined visual differentiation to make achievements clearer and more motivating.

  • Discovered a gap in event workflows and added in-person event sign-in to better support real-world participation.

  • Addressed navigation accessibility issues by updating back and menu buttons to meet WCAG standards.

Hi-Fi Protoype:

Created polished, interactive prototypes with full visual design, incorporating insights gained from usability testing.

Prototyping: User Education

Prototyping: Admin Data

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Key Design Solutions

Key Design Solutions

Guided by research, testing, and close collaboration with MovementBase, we designed a set of core features that support two distinct user experiences within a single platform. These solutions balance motivation and clarity for members with efficiency and insight for administrators.

User Education Portal Features

Gamification System:

 Implemented badges, achievements, and visual progress indicators to motivate continued engagement and celebrate member milestones.

Leadership Pathways:

Designed a clear progression visualization showing the journey from engaged resident to leadership roles, helping members understand their growth trajectory.

Activity Dashboard:

Created a centralized hub displaying workshops attended, actions completed, and program participation in an intuitive, motivating interface.

Event Management:

Added sign-in capability for in-person events and improved event notifications to help users stay informed and never miss opportunities.

Admin Data Portal Features

Admin features were designed to support real-world reporting, grant applications, and organizational decision-making.

Anylitics Dashboard:

Designed comprehensive analytics views showing engagement metrics, program impact, and member activity patterns for data-driven decision making.

Data Visualization:

Created stakeholder-ready data presentations with filtering and sorting capabilities, formatted specifically for grant applications and reports.

Member Overview:

Developed a holistic view of all programs and members, enabling organizers to quickly assess organizational health and identify trends.

Simplified Data Entry:

Streamlined data collection processes to reduce manual entry and time spent transferring information between systems.

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Design System and Visual Foundation

Design System and Visual Foundation

To modernize the platform while respecting MovementBase’s existing brand, we created a cohesive design system that serves as the visual foundation across both portals. The system was built to ensure consistency, accessibility, and scalability while supporting future feature expansion and long-term product growth.

Color Pallet

Our color choices were derived from MovementBase’s existing brand and website textures, ensuring visual continuity while improving flexibility and usability within the product.

Purple:

#7850F5

We introduced a lighter purple inspired by MovementBase’s existing brand color to improve balance and flexibility within the UI. The updated shade preserves brand recognition, works more effectively alongside the expanded palette, and meets WCAG contrast requirements.

Yellow Accent:

#FED87B

Introduced a new accent color to complement MovementBase’s existing palette. The yellow adds energy and warmth, and is used intentionally to highlight achievements, badges, and key calls-to-action within the gamification system.

Existing Brand Colors:

Preserved MovementBase’s core brand colors from their website and marketing materials to maintain consistency across the platform and support future expansion.

#EEEEEE

#ADD1E1

#5AD2F0

#4BB1F1

#3798FF

Typography

To maintain brand continuity while supporting a more approachable and accessible interface, we revisited MovementBase’s typographic history before selecting a primary typeface.

Selected Type Face: Nunito

Nunito was chosen over the existing typeface, Lato, based on its prior use within the MovementBase brand and its suitability for the updated product experience.

Lato

Lato

Nunito

Nunito

Nunito

Rationale

Nunito’s rounded terminals complement the soft geometry used throughout the interface, helping create a warm, welcoming tone that aligns with the community-focused mission of social justice organizations. The typeface also performs well at multiple sizes, supporting readability across dashboards, forms, and learning content.

Brand Evolution

This decision represents a thoughtful return to a familiar brand element while refining it for a more modern, scalable product experience. It preserves brand recognition for existing users while better supporting the platform’s evolving needs.

Design Language

The visual system was designed to feel friendly, clear, and consistent across both portals, while remaining flexible enough to scale as the platform grows.

Rounded Corners

Used consistently to reinforce approachability and accessibility throughout the interface.

Card Based Layout

Enable modular content organization, making complex information easier to scan and understand.

Iconography

A custom icon set designed to mirror the rounded, approachable visual style of the interface.

White Space

Applied intentionally to reduce cognitive load and improve overall readability.

Together, these elements form a cohesive visual foundation that ensures future features and modules maintain consistency in both look and experience.

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Future Recomendations

Future Recomendations

While the project delivered a comprehensive solution within a tight three-week timeline, several opportunities emerged for future enhancement.

Phase 2 Opportunities

Desktop Admin Experience:

Optimized layouts for admins managing data from office workstations

Enhanced Learning Module Uploads:

Support for pre-tests, post-tests, and surveys within the platform

Funder View:

A dedicated interface allowing foundations and grant writers to access reports without admin-level complexity

Greyscale Accessibility Toggle:

An optional mode to improve readability and support diverse visual needs

Together, these elements form a cohesive visual foundation that ensures future features and modules maintain consistency in both look and experience.

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Reflections and Learnings

Reflections and Learnings

This project reinforced the importance of designing for multiple user groups with distinct needs while maintaining a cohesive platform experience. Balancing the motivational, progress-focused goals of members with the analytical, data-driven requirements of administrators required careful attention to information hierarchy and feature prioritization.

Key Learnings

Competitive Analysis as a Design Foundation

Studying platforms like Duolingo and Salesforce helped identify effective patterns such as gamification and rewards, while also highlighting gaps related to cost, complexity, and nonprofit-specific needs. These insights guided us toward a more focused and differentiated solution.

Client Communication is Critical

The rapid three-week timeline demanded quick, informed decisions supported by consistent communication. Ongoing collaboration, rather than milestone-only check-ins, reduced friction and kept the team aligned throughout the project.

Designing for Impact

Working with social justice organizations reinforced that thoughtful design can directly support real-world change. By reducing administrative overhead, our solutions help organizers spend more time engaging their communities.

Collaborative Design Process

Working as a five-person team emphasized the value of clear communication, shared documentation, and regular check-ins to maintain consistency across multiple portals and features.

Together, these elements form a cohesive visual foundation that ensures future features and modules maintain consistency in both look and experience.

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Final Thoughts

Final Thoughts

This project challenged our team to design a unified platform that serves both community members and nonprofit administrators with very different needs. By grounding decisions in research, validating assumptions early, and collaborating closely with stakeholders, we delivered a system that improves engagement, reduces operational friction, and supports real-world impact.

MovementBase reinforced my approach to designing complex, mission-driven products:

Start with people, design with clarity, and build systems that can grow alongside the communities they serve.

Get in /touch/.

Reach out to discover how I can support your digital goals and help elevate your brand to new heights.

Location

San Diego, California, USA

Get in /touch/.

Reach out to discover how I can support your digital goals and help elevate your brand to new heights.

Location

San Diego, Californai, USA